MEDICAL CONCIERGE한국어Gangnam Smile Eye Clinic All FAQs
Explore hospital, service, product and campaign FAQs for Gangnam Smile Eye Clinic.
Meets Serenity
64 questions · all answers available
No matching questions. Try another search or scope.
FAQs for this selection
QI saw the Gangnam Smile Eye Clinic campaign. Where should I start?+
Applies to Gangnam Smile Eye Clinic · Vision correction · October vision correction campaign [GS-2026-10-VISION] · Gangnam
Dates & terms unconfirmed
Contact Aurora through the channel where you saw the advertisement and say that you would like a vision correction examination at Gangnam Smile Eye Clinic. Share your preferred visit date and language so the examination schedule and preparation requirements can be checked. You can decide about surgery after the examination and consultation; booking an examination does not confirm a surgical appointment.
QWhat do Gangnam Smile Eye Clinic and Aurora each do?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic provides examinations, consultations and surgery, while Aurora helps with clinic communication, examination scheduling enquiries and visit preparation. The clinic’s doctors determine suitability, treatment and prescriptions; Aurora is not a medical institution. If you need interpretation or an escort, confirm the available support and fees before booking.
QWhat kind of clinic is Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic is an ophthalmology clinic near Gangnam Station in Seoul. It provides vision correction and care for conditions including presbyopia, cataracts and dry eye. Aurora’s current campaign introduces vision correction examinations and consultations at the Seoul Gangnam location.
QWhere is Gangnam Smile Eye Clinic, and which floor should I go to?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The address is 4F and 6F, Tongyeong Building, 405 Gangnam-daero, Seocho-gu, Seoul, about a one-minute walk from Exit 10 of Gangnam Station on Subway Line 2. The clinic lists vision correction examinations and outpatient care on the 6th floor, and presbyopia/cataract examinations and surgery facilities on the 4th floor. Check your appointment confirmation for the floor where you should first check in.
QWhat are Gangnam Smile Eye Clinic’s opening hours?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Published hours are Monday, Tuesday, Thursday and Friday 10:00–18:30, and Saturday 09:30–16:30, with a lunch break from 13:00–14:00, all in Korean time. The clinic is closed on Wednesdays, Sundays and public holidays, and advertises evening appointments on the second and fourth Fridays of each month. Confirm the examination check-in deadline and the exact hours and services for evening appointments before visiting.
QWho are the doctors at Gangnam Smile Eye Clinic? Can I request a particular doctor?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The clinic introduces doctors including Dong Ju Yeom, Hyo Sung Yoon, Sang Jun Jeong and Yang Hyung Mo. If you prefer a particular doctor, tell the booking team. Availability depends on the clinic’s schedule, so confirm who will provide your consultation and perform any surgery during the booking process.
QWhat vision correction facilities and equipment does Gangnam Smile Eye Clinic have?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic describes examination, outpatient and surgical facilities, ATOS and AMARIS laser equipment, and an open operating room where a procedure may be viewed from outside. The equipment and procedure used for you depend on your examination findings. During your consultation, ask why a method is recommended and discuss its expected benefits, risks and follow-up plan.
QWhat is the open operating room shown in the campaign?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic describes its open operating room as a space where the procedure can be viewed from outside the operating room. This does not mean a companion can enter the operating room or watch or record in every circumstance. If your companion would like to observe, ask about patient consent, arrangements on the day and recording rules in advance.
QDoes An San’s example in the campaign indicate what my results will be?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic presents archer An San’s 2DAY LASEK case in its official materials. It is an individual example, not a promise of the same vision or suitability for everyone. Ask the doctor to explain the expected result for your eyes and lifestyle after your examination.
QCan I contact Gangnam Smile Eye Clinic if I do not speak Korean?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Yes. Before travelling to Korea, you can contact Aurora or the clinic’s international enquiry channels. The clinic also has English and Mongolian websites. When booking, state your preferred language and whether you need interpretation for the consultation, examination or surgical explanation. Confirm interpreter availability, timing, arrangements and fees before your visit.
QWhat are Gangnam Smile Eye Clinic’s official contact details?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic’s main number is +82-2-553-0210. The listed international enquiry number is +82-10-5772-0210, and the Mongolian-language direct line is +82-10-4380-0210. Its email is gangnamsmile00@gmail.com and its official website is https://www.smile-i.co.kr. If you enquired through Aurora, you can continue through the Aurora channel you have been using.
QWhich vision correction options can I discuss at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Gangnam Smile Eye Clinic describes LASIK, LASEK and 2DAY LASEK, NEW SMILE and SMART NOVA, and phakic lens implantation. Your examination determines which options may be suitable, and requesting a procedure does not mean it can necessarily be performed. Mention any procedure that interests you when booking, and make your final choice after discussing the findings with the doctor.
QHow do LASIK and LASEK differ?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
LASIK creates a thin flap in the cornea, reshapes the tissue underneath with a laser, and replaces the flap. LASEK treats the corneal surface after removing its outer epithelial layer; Gangnam Smile Eye Clinic also describes 2DAY LASEK. The choice should take account of your cornea, recovery needs and lifestyle, rather than the name or price alone.
QWhat is the NEW SMILE procedure at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · NEW SMILE · Gangnam
Gangnam Smile Eye Clinic describes NEW SMILE as using an ATOS laser to create a thin piece of tissue inside the cornea and remove it through a small incision to correct vision. It differs from conventional LASIK, which creates a larger corneal flap. After your examination, discuss suitability, possible discomfort and side effects, and your expected recovery with the doctor.
QAre SMILE Pro, NEW SMILE PRO and SMART NOVA all the same procedure?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The names sound similar, but the equipment and programme contents can differ. SMILE and SMILE Pro are based on VISUMAX, while the clinic’s NEW SMILE range and SMART NOVA are based on ATOS. If an advertisement and your consultation use different names, ask the clinic whether they refer to the same programme. Request the exact procedure name, equipment, included care and cost together so you can compare your options.
QHow does lens implantation, such as ICL, differ from LASIK or LASEK?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Phakic lens implantation · Gangnam
Phakic lens implantation corrects vision by placing an additional lens inside the eye rather than reshaping the cornea with a laser. Gangnam Smile Eye Clinic describes EVO+ ICL and ECHO separately, so ask for the exact product recommended for you and whether it corrects astigmatism. Even with a thin cornea or high myopia, suitability depends on a detailed examination, including measurements of the space inside the eye.
QCan you recommend the best vision correction procedure straight away?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
There is no single best procedure for everyone. Gangnam Smile Eye Clinic’s doctors assess factors such as prescription, corneal thickness and shape, tear condition and lifestyle before explaining the available options. You can also consider continuing with glasses or contact lenses, or postponing surgery.
QCan I have surgery at Gangnam Smile Eye Clinic if I have high myopia, astigmatism or a thin cornea?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
There may be an option, but your prescription alone cannot establish whether surgery is suitable. Assessment includes how much corneal tissue can be preserved, whether its shape is abnormal, and the internal eye measurements needed for lens implantation. Share your current prescription and any previous examination results during the consultation.
QCan a minor have surgery through this Gangnam Smile Eye Clinic campaign?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The clinic needs to assess a minor’s age, changes in prescription and eye health before determining whether an examination or surgery is appropriate. Start by providing the patient’s age and asking whether an examination and consultation are available. Confirm any guardian attendance and consent requirements before booking.
QWill I have the same vision correction procedure if I am over 40 or have presbyopia or cataracts?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Age alone does not determine the procedure. Presbyopia that makes near vision difficult, or cataracts, may require a different assessment from correction of myopia or astigmatism. Tell Gangnam Smile Eye Clinic whether distance or near vision is difficult and about any previous diagnosis. Ask for the examinations, treatment options and fees relevant to that assessment.
QCan I have vision correction at Gangnam Smile Eye Clinic if I have dry eye?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Dry eye is relevant when considering the procedure and recovery, and dryness can worsen after surgery. Gangnam Smile Eye Clinic offers dry-eye care; tell the team about your symptoms and any eye drops you use. Ask whether dry-eye treatment is needed first and whether it has a separate fee.
QCan I ask about further surgery if I have had LASIK or LASEK, or have an eye condition?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Previous eye surgery or disease requires a different assessment from a first procedure, and further surgery may not be suitable. Tell Gangnam Smile Eye Clinic what procedure you had, when it was performed and any existing diagnosis, and ask whether a further-surgery assessment is available. Send records or test results after the clinic identifies what it needs.
QWhat should I tell the clinic if I am pregnant, breastfeeding or taking medication?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Pregnancy, breastfeeding, conditions such as diabetes and medication can matter when assessing prescription changes and healing. Tell Gangnam Smile Eye Clinic’s medical team about these, along with your medicines, eye drops and allergies, so timing and preparation can be reviewed. Do not stop or change medicines or eye drops on your own for surgery.
QCan I have just an examination and consultation at Gangnam Smile Eye Clinic and decide about surgery later?+
Applies to Gangnam Smile Eye Clinic · Vision correction · October vision correction campaign [GS-2026-10-VISION] [GS-2026-10-VISION] · Gangnam
Dates & terms unconfirmed
Yes. You can decide about surgery after receiving your examination results and the doctor’s explanation. Tell the booking team that you want an examination and consultation only, and confirm the examination fee and any additional consultation charges in advance. Afterwards, you can compare options, postpone surgery or choose not to have it.
QWhat information should I send to enquire about a Gangnam Smile Eye Clinic examination through Aurora?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Start with your preferred visit date, language and what you would like to know about vision correction. Provide details such as your name, contact information and age when requested for the booking process. You do not need to send a passport copy or your full medical record with the first enquiry; check the purpose and submission channel before sending personal information.
QCan test results from my home country confirm whether I can have surgery before I travel to Korea?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Previous eye test results can inform a consultation, but they cannot replace Gangnam Smile Eye Clinic’s in-person examination and medical assessment to confirm suitability. If you would like a preliminary record review, ask which results are needed, in what language and how to submit them. Even after preliminary advice, the procedure or schedule may change following your examination in Korea.
QHow long should I stop wearing contact lenses before my Gangnam Smile Eye Clinic examination?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Contact lenses can affect corneal shape and examination measurements, so ask Gangnam Smile Eye Clinic in advance how long you need to stop wearing them before your examination. The required interval depends on the lens type, such as soft, rigid or orthokeratology lenses, and your wearing history; one interval does not apply to every lens. Before arranging flights and your examination, tell the clinic your lens type, how long you have worn it and when you last wore it, and obtain your preparation instructions. Have glasses available to use while you are not wearing your contact lenses.
QWhat if I wore contact lenses until just before my appointment or could not follow the preparation instructions?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Tell Gangnam Smile Eye Clinic which lenses you use, when you last wore them and which preparation instructions you could not follow. Contact lens wear can affect measurements, so repeat testing or a change of schedule may be needed. Ask the medical team which examinations can proceed that day and whether any surgical appointment needs to change.
QWhat does the detailed eye examination assess?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The examination assesses your prescription, corneal thickness and shape, dry eye and other eye conditions to determine whether surgery is suitable and which methods may be appropriate. Lens implantation may require additional measurements, including the space inside the eye. Tests depend on your eyes and the procedure being considered, so ask what is planned and whether any additional fees apply.
QHow long do the examination and surgery visits take?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Laser treatment time, the procedure itself and the full visit including tests, waiting and consultation are different durations. Ask for the arrival time and expected finish time for the examination visit and the surgery visit separately. Additional testing or findings on the day can change the schedule, so discuss your plans before arranging a flight or important commitment immediately afterwards.
QCan I have surgery on the same day as my examination at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Same-day surgery depends on examination findings, preparation such as stopping contact lenses, and the medical team’s availability. Additional tests or treatment may mean postponing surgery or discussing another option. Confirm examination and surgical appointments separately, and do not plan a short stay on the assumption of same-day surgery.
QWhat happens if I arrive in Korea and the examination shows that my preferred procedure is unsuitable?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Ask Gangnam Smile Eye Clinic’s doctor to explain why the procedure is unsuitable and what alternatives may be available before deciding what to do. You can discuss continuing with glasses or lenses, treating an eye condition first, or postponing surgery. Completed examinations, deposits, accommodation and transport can have different payment terms, so request written terms for clinical ineligibility before booking.
QHow much is the vision correction examination at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The clinic’s stated 2026 vision correction examination fee is KRW 100,000, with a deduction from the surgery fee if you proceed with surgery. Before booking, confirm the current examination fee, deduction conditions and any additional testing costs. Ask separately how charges are handled if you have only an examination or are unsuitable for surgery; a deduction from surgery fees is different from a refund of the examination fee. Presbyopia and cataract examinations require a separate fee enquiry.
QHow much do LASIK, LASEK, NEW SMILE and lens implantation cost at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The cost depends on the procedure, any implanted lens and the additional care included. Send Aurora the procedure you are considering or the advertisement you saw, along with your preferred visit date, to request a quotation. Check whether the quote covers one or both eyes, any examination-fee deduction, medication, follow-up and required extra charges. The final cost may change if a different procedure is recommended after your examination.
QCan the discounted price I saw in a Gangnam Smile Eye Clinic advertisement apply to my booking?+
Applies to Gangnam Smile Eye Clinic · Vision correction · October vision correction campaign [GS-2026-10-VISION] [GS-2026-10-VISION] [GS-2026-10-VISION] · Gangnam
Dates & terms unconfirmed
Eligibility depends on the offer period, procedure and customer conditions. Send Aurora the advertisement and your preferred visit date to check which price and benefits apply to you. Confirm whether eligibility is based on the booking date or surgery date, whether the price covers one or both eyes, and whether examinations, medication and follow-up are included. Obtain the final terms and amount in writing before paying.
QIs the quoted vision correction fee for both eyes?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Confirm whether your quotation covers one eye or both, as the basis can vary. If different procedures are recommended for each eye, ask for the individual fees and combined total. Also check the total including examinations, medication and follow-up so you know what costs to prepare for.
QDo I have to add corneal cross-linking, autologous serum or dry-eye treatment to vision correction?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Not every patient needs the same additional treatment. If Gangnam Smile Eye Clinic recommends corneal cross-linking, autologous serum or dry-eye treatment, ask the doctor why it is recommended for your examination findings. Discuss its purpose, alternatives, extra cost and the implications of declining it before deciding.
QDoes the clinic’s surgery fee include interpretation, accommodation and airport transfers?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The surgery fee does not automatically include interpretation, accommodation or airport transfers. Tell Aurora which support you need and confirm availability and fees separately. Ask for clinical costs—examination, surgery, medication and follow-up—to be listed separately from interpretation, an escort, transport, accommodation and airfare.
QWhere do I pay a deposit, and when is my Gangnam Smile Eye Clinic appointment confirmed?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Check the official quotation for who bills and receives each clinic and Aurora service fee, the currency, and whether your card or transfer method is accepted. Paying a deposit and confirming the clinic’s schedule are separate; obtain confirmation stating the clinic, location, service, date, time and preparation instructions. Verify that the recipient details match the official payment instructions before paying.
QWill I receive a refund if I cancel or cannot have surgery at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Refund eligibility and amounts depend on when and why you cancel and the terms of each booked service. Before paying, obtain written terms for personal cancellation and for being found unsuitable for surgery after examination. If you need to cancel, notify your contact promptly and ask for the refund amount, any deductions and expected processing date for examinations, surgery deposits, interpretation, accommodation and transport separately.
QCan insurance cover vision correction at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Coverage depends on your insurance policy and the care involved, so check with your insurer. Ask whether your planned vision correction examinations, surgery and treatment of complications are covered, and whether prior authorisation or specific documents are required. Confirm with the clinic whether those documents can be issued, in which language and at what cost.
QWill I receive a tax refund as an international patient having vision correction?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Being an international patient does not guarantee a tax refund. Before including a refund in your budget, ask the clinic whether the relevant vision correction treatment qualifies at the time of payment. If it does, ask about patient eligibility, required documents and how to apply.
QHow long should I stay in Korea for vision correction at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Your stay cannot be determined from procedure time alone; it needs to allow for examination, surgery, early recovery and required follow-up. LASIK, LASEK, NEW SMILE and lens implantation may involve different follow-up needs, and individual findings can change the schedule. Share your planned arrival and departure dates, then obtain the clinic’s recommended visit schedule and pre-departure requirements before arranging flights and accommodation.
QIf I can see well the day after surgery, can I fly home immediately?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Clear vision early on is not the same as completed healing or clearance to travel. Confirm your departure timing with Gangnam Smile Eye Clinic’s doctor after reviewing your procedure, recovery and required follow-up. It is also helpful to identify a local eye clinic and arrange how records can be shared if a problem occurs after you return home.
QDoes booking an examination at Gangnam Smile Eye Clinic guarantee a visa or entry to Korea?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
No. A clinic appointment and visa or entry decisions are separate. Check the requirements for your nationality, country of residence, purpose and length of stay with the relevant Korean diplomatic mission or official visa service. Ask separately whether the clinic can issue any required appointment documents and how long preparation takes.
QCan I ask about a hotel or airport transfer for my clinic visit?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
You can ask Aurora about the accommodation and transport support you need. Availability, transfer routes and waiting time, nights and room type, fees and cancellation terms need separate confirmation. If you only want the clinic visit, say so and check the quotation to avoid including support you do not need.
QCan I visit Gangnam Smile Eye Clinic alone, and what if I need mobility assistance?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Tell the booking team if you plan to visit alone. Discuss with the clinic whether you will need someone with you after the examination or surgery and how you will travel back. If you use a wheelchair or need mobility assistance, confirm access arrangements and available support. If you need an escort or caregiving as well as interpretation, ask separately about the role and cost.
QWhat should I do if my flight is delayed or I will be late for my clinic appointment?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Tell your booking contact your revised arrival time as soon as possible. The clinic will need to check its schedule and your examination preparation before confirming whether the visit can proceed or needs rescheduling. If you have also booked transport or accommodation, check changes and any extra costs for each reservation.
QDoes 2DAY LASEK mean I will be fully recovered in two days?+
Applies to Gangnam Smile Eye Clinic · Vision correction · LASEK · Gangnam
The name 2DAY LASEK does not establish that you will be fully recovered or ready to fly home after two days. Corneal surface healing, protective contact lens removal, stable vision and returning to work may follow different timelines. Plan travel and work after discussing your expected recovery, follow-up appointments and activity restrictions with the doctor at Gangnam Smile Eye Clinic.
QCan I have pain during or after vision correction surgery at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Pain and discomfort vary by procedure and person. Ask your doctor about the anaesthesia, what you may feel during surgery and how discomfort will be managed afterwards. If you develop severe pain or worsening vision during recovery, seek immediate eye care rather than waiting for your scheduled follow-up.
QWhen can I drive or return to computer work after surgery?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Do not drive yourself home on the day of surgery. Ask the doctor when you can resume driving and computer work, taking account of vision, dryness, night glare and recovery. If you drive at night or spend much of your day at a screen, mention this during the examination so recovery can be planned around your needs.
QWhen can I wash my face, wear eye makeup, exercise, swim or use a sauna after surgery?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Follow the activity instructions Gangnam Smile Eye Clinic gives you for your procedure. Washing your face, eye makeup, exercise, swimming and sauna use may have different restart times, so ask about each separately. Tell the doctor about any travel or exercise plans during recovery and adjust them to the advice you receive.
QHow should I manage eye drops or a protective contact lens after surgery?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Confirm the names, instructions and duration of prescribed eye drops, along with the required follow-up at Gangnam Smile Eye Clinic. If you are given a protective contact lens, follow the doctor’s removal instructions; do not remove it yourself or replace it with an ordinary contact lens. If you lose your drops or develop discomfort after using them, contact the clinic rather than changing the medicine or frequency yourself.
QDo I need follow-up appointments after surgery at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Yes. Follow-up is needed to check healing and eye health even if you can see well. When scheduling surgery, confirm the required return visits and whether their fees are included. Plan enough time for the appointments that must take place in Korea before you leave, and ask the doctor whether later follow-up can be provided by an eye clinic at home.
QCan I consult Gangnam Smile Eye Clinic or obtain prescriptions after returning home?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Before leaving Korea, confirm the follow-up contact, available languages and hours, how to send information and any additional fees. The availability and scope of remote consultations or prescriptions abroad need separate confirmation; messaging does not replace an examination by a local eye doctor. Prepare a surgery summary, test results and medication ingredient names for any care you may need locally.
QWhat should I do if I have severe eye pain or worsening vision after vision correction?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Seek immediate eye assessment; do not wait for your scheduled appointment or a reply from Aurora. Contact Gangnam Smile Eye Clinic promptly, but if it cannot assess you quickly, use an urgent eye service or emergency department where you are. If you need emergency assistance in Korea, call 119; abroad, use local emergency services. Do not drive yourself or add or change eye drops on your own.
QDoes ‘lifetime care’ in the clinic’s brochure mean all future treatment or repeat surgery is free?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
‘Lifetime care’ does not by itself mean that all future treatment or repeat surgery is free. Ask Gangnam Smile Eye Clinic which care is covered for you, for how long and at what additional cost, and how to use the service after returning home. If your vision changes later, whether further surgery is possible will require a medical assessment.
QWill vision correction let me live without glasses for the rest of my life?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Surgery at Gangnam Smile Eye Clinic cannot guarantee lifelong vision or freedom from glasses. Residual prescription, later changes in vision, presbyopia or other eye conditions may mean you need glasses or further care. If the result differs from your expectations, obtain a medical assessment and ask separately about the feasibility, risks and cost of additional treatment.
QCan I receive examination results and a surgery summary in English before returning home?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
If you need records in English, request them from Gangnam Smile Eye Clinic in advance and confirm availability, fees and preparation time. For follow-up care at home, explain that you need information such as examination results, the procedure and date, any implanted lens details and medication ingredient names. Confirm how to receive the records before leaving Korea.
QWhat should I do if I do not fully understand the surgical explanation or consent form?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
If you do not fully understand the explanation or consent form, do not rush to sign; ask the doctor at Gangnam Smile Eye Clinic to explain again. Arrange the language support you need to understand the reason for surgery, expected benefits and risks, alternatives and costs. You can decide after your questions have been answered, and you may decline or postpone your decision. An interpreter helps communication; the doctor remains responsible for explaining the medical issues and need for surgery.
QWho will receive the personal information or medical records I send for my clinic visit?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Information needed for booking or medical review may be shared with Aurora or the clinic, depending on how you enquire and the support requested. Before sending it, ask which organisation will receive it, why, what will be shared and what consent is needed. If you are unsure why medical records are requested for accommodation or transport, ask first. Send only the necessary parts of your own or a family member’s records through the advised channel.
QWho should I contact about a concern with clinic care or Aurora’s support?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
For concerns about medical care or surgery, contact Gangnam Smile Eye Clinic at +82-2-553-0210 or gangnamsmile00@gmail.com. The clinic also lists a feedback box by the sixth-floor lift. For problems with Aurora’s booking, interpretation or transport support, contact the Aurora channel you used and provide your appointment date and the help needed. If you have severe pain or worsening vision, seek immediate medical care rather than waiting for a complaint response.
QWhat risks should I understand before vision correction at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The types and likelihood of side effects depend on the procedure and your eyes. Laser vision correction can cause dry eye, glare or difficulty seeing at night, residual prescription or reduced vision. Lens implantation carries risks such as raised eye pressure, cataract and infection, and further surgery may be needed to adjust the lens position. Side effects are not always temporary. After your examination, ask the doctor at Gangnam Smile Eye Clinic about your individual risks, the option of continuing with glasses or contact lenses, and the care and costs involved if problems occur.
QCould an examination-only visit to Gangnam Smile Eye Clinic affect driving or sightseeing?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
If your examination includes drops to dilate your pupils, your vision may be blurry and sensitive to light for a few hours. Do not drive while your vision is affected; arrange a companion or another way to travel, and bring sunglasses to help with glare. Not every examination includes dilation, so ask Gangnam Smile Eye Clinic whether it is planned and how much time to allow. Allow flexibility for driving, screen work and sightseeing immediately afterwards, following the clinic’s advice and how well you can see.