MEDICAL CONCIERGE한국어Gangnam Smile Eye Clinic · Vision correction
October vision correction campaign FAQ
Explore suitable vision correction options through an eye examination and consultation.
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64 questions · all answers available
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- Campaign ID
- GS-2026-10-VISION
- Hospital & branch
- Gangnam Smile Eye Clinic · Gangnam
- Advertising target markets
- MN
- Content languages
- ko, en
- Advertising period
- Unconfirmed
- Benefit period
- Unconfirmed
- Benefit date basis
- Unconfirmed
Recorded SNS campaign names & aliases Actual incoming names have not yet been recorded.
Dates, eligibility and benefits require hospital confirmation. The month in the campaign name does not confirm an offer period.
FAQs for this selection
QI saw the Gangnam Smile Eye Clinic campaign. Where should I start?+
Applies to Gangnam Smile Eye Clinic · Vision correction · October vision correction campaign [GS-2026-10-VISION] · Gangnam
Dates & terms unconfirmed
Start by asking about a detailed eye examination at Gangnam Smile Eye Clinic to explore which vision correction options may suit your eyes. Message Aurora with ‘eye examination’ or the campaign phrase ‘НҮДНИЙ ҮЗЛЭГ’, along with your preferred visit date and language. Booking an examination does not commit you to surgery or confirm a surgical appointment.
QCan I have just an examination and consultation at Gangnam Smile Eye Clinic and decide about surgery later?+
Applies to Gangnam Smile Eye Clinic · Vision correction · October vision correction campaign [GS-2026-10-VISION] [GS-2026-10-VISION] · Gangnam
Dates & terms unconfirmed
Yes. The campaign is designed around having an examination to understand your options before deciding whether to have surgery. Say that you want an examination and consultation only, and check the examination fee and any additional consultation charges before booking. After hearing the findings, you can compare alternatives or choose not to have surgery.
QDo the prices on the clinic’s promotional poster automatically apply to this October campaign?+
Applies to Gangnam Smile Eye Clinic · Vision correction · October vision correction campaign [GS-2026-10-VISION] [GS-2026-10-VISION] [GS-2026-10-VISION] · Gangnam
Dates & terms unconfirmed
Seeing a poster does not by itself confirm that its price or benefits apply to you. The supplied promotional materials have a folder labelled ‘until November’ and filenames referring to ‘September’; those labels do not establish the validity period for this October campaign. Send Aurora the poster and your preferred visit date, and obtain written confirmation of the procedure, one-eye or both-eye basis, inclusions, eligible customers and whether the booking date or surgery date determines eligibility.
Related FAQs
QWhat do Gangnam Smile Eye Clinic and Aurora each do?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic provides examinations, consultations and surgery, while Aurora helps with clinic communication, examination scheduling enquiries and visit preparation. The clinic’s doctors determine suitability, treatment and prescriptions; Aurora is not a medical institution. If you need interpretation or an escort, confirm the available support and fees before booking.
QWhat kind of clinic is Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic is an ophthalmology clinic near Gangnam Station in Seoul, offering vision correction and care for conditions including presbyopia, cataracts and dry eye. This campaign concerns vision correction examinations and consultations at the Seoul Gangnam location. Fees, schedules and support at this location should not be assumed to apply to another branch.
QWhere is Gangnam Smile Eye Clinic, and which floor should I go to?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The address is 4F and 6F, Tongyeong Building, 405 Gangnam-daero, Seocho-gu, Seoul, about a one-minute walk from Exit 10 of Gangnam Station on Subway Line 2. The clinic lists vision correction examinations and outpatient care on the 6th floor, and presbyopia/cataract examinations and surgery facilities on the 4th floor. Check your appointment confirmation for the floor where you should first check in.
QWhat are Gangnam Smile Eye Clinic’s opening hours?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Published hours are Monday, Tuesday, Thursday and Friday 10:00–18:30, and Saturday 09:30–16:30, with a lunch break from 13:00–14:00, all in Korean time. The clinic is closed on Wednesdays, Sundays and public holidays, and advertises evening appointments on the second and fourth Fridays of each month. Confirm the examination check-in deadline and the exact hours and services for evening appointments before visiting.
QWho are the doctors at Gangnam Smile Eye Clinic? Can I request a particular doctor?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The clinic’s official doctor page and brochure introduce doctors including Dong Ju Yeom (염동주), Hyo Sung Yoon (윤효성), Sang Jun Jeong (정상준) and Yang Hyung Mo (양형모). Tell the booking team if you would prefer a particular doctor. The clinic must confirm availability and who will perform your consultation and surgery.
QWhat can I look at when considering Gangnam Smile Eye Clinic for vision correction?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic describes several vision correction options, examination, outpatient and surgical facilities, an open operating room, and ATOS and AMARIS laser equipment. During your consultation, also ask why a procedure is recommended for you, who will perform it, and what risks and follow-up it involves. Equipment or visits by well-known people do not guarantee your individual outcome.
QWhat is the open operating room shown in the campaign?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic describes its open operating room as a space where the procedure can be viewed from outside the operating room. This does not mean a companion can enter the operating room or watch or record in every circumstance. If your companion would like to observe, ask about patient consent, arrangements on the day and recording rules in advance.
QDoes An San’s example in the campaign indicate what my results will be?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Gangnam Smile Eye Clinic presents archer An San’s 2DAY LASEK case in its official materials. It is an individual example, not a promise of the same vision or suitability for everyone. Ask the doctor to explain the expected result for your eyes and lifestyle after your examination.
QCan I contact Gangnam Smile Eye Clinic if I do not speak Korean?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The clinic has English and Mongolian websites and contact channels for international enquiries, so you can enquire before travelling to Korea. A website in your language does not by itself confirm interpretation throughout examinations and surgical explanations, or free interpretation. Tell Aurora your preferred language and whether you need support for the consultation, examination or surgical explanation, so availability, format and fees can be checked.
QWhat are Gangnam Smile Eye Clinic’s official contact details?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The main number is +82-2-553-0210; the English website lists +82-10-5772-0210 for international enquiries, and the Mongolian-language direct line is +82-10-4380-0210. The email address is gangnamsmile00@gmail.com and the official website is https://www.smile-i.co.kr. For this Aurora campaign, you can continue through the Aurora channel where you saw the advertisement; these contacts should not be treated as 24-hour emergency medical services.
QWhich vision correction options can I discuss at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Gangnam Smile Eye Clinic describes LASIK, LASEK and 2DAY LASEK, NEW SMILE and SMART NOVA, and phakic lens implantation. Your examination determines which options may be suitable, and requesting a procedure does not mean it can necessarily be performed. Mention any procedure that interests you when booking, and make your final choice after discussing the findings with the doctor.
QHow do LASIK and LASEK differ?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
LASIK creates a thin flap in the cornea, reshapes the tissue underneath with a laser, and replaces the flap. LASEK treats the corneal surface after removing its outer epithelial layer; Gangnam Smile Eye Clinic also describes 2DAY LASEK. The choice should take account of your cornea, recovery needs and lifestyle, rather than the name or price alone.
QWhat is the NEW SMILE procedure at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · NEW SMILE · Gangnam
The clinic describes using an ATOS laser to form a thin piece of tissue inside the cornea, which is then removed through a small incision to correct vision. This differs from conventional LASIK, which creates a larger corneal flap. A small incision does not guarantee a pain-free procedure, no side effects or a return to normal activities the next day.
QAre SMILE Pro, NEW SMILE PRO and SMART NOVA all the same procedure?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Similar names do not necessarily mean the same equipment or package. The clinic’s brochure distinguishes VISUMAX-based SMILE and SMILE Pro from its ATOS-based NEW SMILE range, and also uses the label ‘NEW SMILE PRO – SMART NOVA’. The current official website describes SMART NOVA as using ATOS SmartSight NOVA with CenTrax centration technology. If the advertisement and quotation use different names, ask the clinic whether they refer to the same programme and confirm the equipment, included options and price.
QHow does lens implantation, such as ICL, differ from LASIK or LASEK?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Phakic lens implantation · Gangnam
Phakic lens implantation corrects vision by placing an additional lens inside the eye, rather than reshaping the cornea with a laser. Gangnam Smile Eye Clinic presents EVO+ ICL and ECHO separately; a price-list entry labelled ‘ECHO ICL’ should not be taken to mean the same product as EVO+ ICL. Confirm the exact lens product and whether it is the astigmatism-correcting version in your quotation. A thin cornea or high myopia does not automatically make you suitable; the doctor also assesses the space inside your eye and other examination findings.
QCan you recommend the best vision correction procedure straight away?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
There is no single best procedure for everyone. Gangnam Smile Eye Clinic’s doctors assess factors such as prescription, corneal thickness and shape, tear condition and lifestyle before explaining the available options. You can also consider continuing with glasses or contact lenses, or postponing surgery.
QCan I have surgery at Gangnam Smile Eye Clinic if I have high myopia, astigmatism or a thin cornea?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
There may be an option, but your prescription alone cannot establish whether surgery is suitable. Assessment includes how much corneal tissue can be preserved, whether its shape is abnormal, and the internal eye measurements needed for lens implantation. Share your current prescription and any previous examination results during the consultation.
QCan a minor have surgery through this Gangnam Smile Eye Clinic campaign?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Taking part in this campaign does not establish a minor’s eligibility for surgery. The clinic needs to assess age, prescription changes and eye health, and confirm guardian-related arrangements, so surgery should not be booked on the same assumptions as for an adult. Provide the patient’s age and first ask about examination availability and the required guardian consent process.
QWill I have the same vision correction procedure if I am over 40 or have presbyopia or cataracts?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Correction of myopia or astigmatism needs to be considered separately from care for presbyopia or cataracts. Gangnam Smile Eye Clinic also treats presbyopia and cataracts, but this vision correction campaign’s procedure and examination fee terms should not be automatically applied. Explain whether distance or near vision is difficult and whether you already have a diagnosis, so the appropriate consultation can be discussed.
QCan I have vision correction at Gangnam Smile Eye Clinic if I have dry eye?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Dry eye is relevant when considering the procedure and recovery, and dryness can worsen after surgery. Gangnam Smile Eye Clinic offers dry-eye care; tell the team about your symptoms and any eye drops you use. Ask whether dry-eye treatment is needed first and whether it has a separate fee.
QCan I ask about further surgery if I have had LASIK or LASEK, or have an eye condition?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Previous eye surgery or disease requires a different assessment from a first procedure, and further surgery may not be suitable. Tell Gangnam Smile Eye Clinic what procedure you had, when it was performed and any existing diagnosis, and ask whether a further-surgery assessment is available. Send records or test results after the clinic identifies what it needs.
QWhat should I tell the clinic if I am pregnant, breastfeeding or taking medication?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Pregnancy, breastfeeding, conditions such as diabetes and medication can matter when assessing prescription changes and healing. Tell Gangnam Smile Eye Clinic’s medical team about these, along with your medicines, eye drops and allergies, so timing and preparation can be reviewed. Do not stop or change medicines or eye drops on your own for surgery.
QWhat information should I send to enquire about a Gangnam Smile Eye Clinic examination through Aurora?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Start with your preferred visit date, language and what you would like to know about vision correction. Provide details such as your name, contact information and age when requested for the booking process. You do not need to send a passport copy or your full medical record with the first enquiry; check the purpose and submission channel before sending personal information.
QCan test results from my home country confirm whether I can have surgery before I travel to Korea?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Previous eye test results can inform a consultation, but they cannot replace Gangnam Smile Eye Clinic’s in-person examination and medical assessment to confirm suitability. If you would like a preliminary record review, ask which results are needed, in what language and how to submit them. Even after preliminary advice, the procedure or schedule may change following your examination in Korea.
QHow long should I stop wearing contact lenses before my Gangnam Smile Eye Clinic examination?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Contact lenses can affect corneal shape and examination measurements, so ask Gangnam Smile Eye Clinic in advance how long you need to stop wearing them before your examination. The required interval depends on the lens type, such as soft, rigid or orthokeratology lenses, and your wearing history; one interval does not apply to every lens. Before arranging flights and your examination, tell the clinic your lens type, how long you have worn it and when you last wore it, and obtain your preparation instructions. Have glasses available to use while you are not wearing your contact lenses.
QWhat if I wore contact lenses until just before my appointment or could not follow the preparation instructions?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Tell Gangnam Smile Eye Clinic the lens type, when you last wore them and which instructions you could not follow. Measurements may be affected, so the medical team needs to decide which tests can proceed and whether repeat testing or rescheduling is needed. Having an appointment does not mean any planned surgery will automatically proceed.
QWhat does the detailed eye examination assess?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Vision correction assessment examines factors such as prescription, corneal thickness and shape, dry eye and other eye conditions to assess suitability and options. Lens implantation may require additional measurements, including the space inside the eye. Ask for the tests planned for you and any additional fees; a test count in promotional material is not an identical checklist for every patient.
QHow long do the examination and surgery visits take?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Laser treatment time, the procedure itself and the full visit including tests, waiting and consultation are different durations. Ask for the arrival time and expected finish time for the examination visit and the surgery visit separately. Additional testing or findings on the day can change the schedule, so discuss your plans before arranging a flight or important commitment immediately afterwards.
QCan I have surgery on the same day as my examination at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Same-day surgery depends on examination findings, preparation such as stopping contact lenses, and the medical team’s availability. Additional tests or treatment may mean postponing surgery or discussing another option. Confirm examination and surgical appointments separately, and do not plan a short stay on the assumption of same-day surgery.
QWhat happens if I arrive in Korea and the examination shows that my preferred procedure is unsuitable?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Ask Gangnam Smile Eye Clinic’s doctor to explain why the procedure is unsuitable and what alternatives may be available before deciding what to do. You can discuss continuing with glasses or lenses, treating an eye condition first, or postponing surgery. Completed examinations, deposits, accommodation and transport can have different payment terms, so request written terms for clinical ineligibility before booking.
QHow much is the vision correction examination at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The clinic’s supplied 2026 vision correction price list states an examination fee of KRW 100,000, deductible from the surgery fee if you proceed with surgery. This does not mean the examination is free when booked, or automatically refundable if you do not have surgery. Before booking, confirm the applicable examination fee, any additional testing costs and the conditions for deducting it from the surgery fee. Confirm separately how fees are handled if you only have an examination or are unsuitable for surgery, and for presbyopia or cataract examinations.
QHow much do LASIK, LASEK, NEW SMILE and lens implantation cost at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Surgery fees at Gangnam Smile Eye Clinic depend on the procedure, lens and additional care included. The clinic’s price list separates programmes labelled 릴렉스 (Relax), 플렉스 (Flex) and 에이팩스 (Apex), as well as Pro programmes, within its NEW SMILE range, so there is no single comparable ‘SMILE surgery price’. The available materials do not establish a final campaign price with confirmed one-eye or both-eye coverage and inclusions. Send the procedure name or advertisement and your preferred visit date, and request a written quotation showing the total, one-eye or both-eye basis, examination-fee deduction, medication, follow-up and any required extra charges.
QIs the quoted vision correction fee for both eyes?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Your Gangnam Smile Eye Clinic quotation should explicitly state whether it covers one eye or both. Do not infer the total from the procedure name or use a ‘per eye’ label from a different treatment. Also confirm whether the same procedure is planned for both eyes and whether examinations, medication and follow-up are included.
QDo I have to add corneal cross-linking, autologous serum or dry-eye treatment to vision correction?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Some programmes in Gangnam Smile Eye Clinic’s fee sheet include corneal cross-linking, autologous serum or dry-eye care. Ask the doctor which items are appropriate for your examination findings; the same additions are not automatically required for every patient. If an addition is recommended, ask about its purpose, alternatives, extra cost and the implications of declining it.
QDoes the clinic’s surgery fee include interpretation, accommodation and airport transfers?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
The surgery fee and Aurora support such as interpretation, an escort, accommodation and transport need separate confirmation of what is included. Ask for a breakdown of examinations, surgery, medication and follow-up, alongside interpretation, transport, accommodation and airfare. Unselected support is not automatically included, and paying the surgery fee does not cover the entire cost of your trip.
QWhere do I pay a deposit, and when is my Gangnam Smile Eye Clinic appointment confirmed?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Check the official quotation for who bills and receives each clinic and Aurora service fee, the currency, and whether your card or transfer method is accepted. Paying a deposit and confirming the clinic’s schedule are separate; obtain confirmation stating the clinic, location, service, date, time and preparation instructions. Verify that the recipient details match the official payment instructions before paying.
QWill I receive a refund if I cancel or cannot have surgery at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Check the terms separately for personal cancellation, visa refusal, a medical finding that surgery is unsuitable, and cancellation by the clinic. Request an itemised explanation of refunds, deductions and expected processing dates for completed examinations, surgery deposits, interpretation, accommodation and transport. No blanket refund percentage or unconditional full refund has been established for this campaign, so obtain written terms before payment.
QCan insurance cover vision correction at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Taking part in this campaign does not confirm coverage under Korean National Health Insurance or an overseas policy. Ask your insurer about cover for the planned vision correction procedure, examinations and treatment of complications, including pre-authorisation and documentation requirements. Ask the clinic about the type, language and cost of claim documents, and do not budget on unconfirmed reimbursement.
QWill I receive a tax refund as an international patient having vision correction?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Being an international patient does not guarantee a tax refund for this vision correction treatment. Before paying, ask Gangnam Smile Eye Clinic whether any refund applies at that time, whether the procedure and patient meet the criteria, and what documents are required. Do not use an old advertisement or another clinic’s example to calculate your expected refund.
QHow long should I stay in Korea for vision correction at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Your stay cannot be determined from procedure time alone; it needs to allow for examination, surgery, early recovery and required follow-up. LASIK, LASEK, NEW SMILE and lens implantation may involve different follow-up needs, and individual findings can change the schedule. Share your planned arrival and departure dates, then obtain the clinic’s recommended visit schedule and pre-departure requirements before arranging flights and accommodation.
QIf I can see well the day after surgery, can I fly home immediately?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Clear vision early on is not the same as completed healing or clearance to travel. Confirm your departure timing with Gangnam Smile Eye Clinic’s doctor after reviewing your procedure, recovery and required follow-up. It is also helpful to identify a local eye clinic and arrange how records can be shared if a problem occurs after you return home.
QDoes booking an examination at Gangnam Smile Eye Clinic guarantee a visa or entry to Korea?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
No. A clinic appointment and visa or entry decisions are separate. Check the requirements for your nationality, country of residence, purpose and length of stay with the relevant Korean diplomatic mission or official visa service. Ask separately whether the clinic can issue any required appointment documents and how long preparation takes.
QCan I ask about a hotel or airport transfer for my clinic visit?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
You can ask Aurora about the accommodation and transport support you need. Availability, transfer routes and waiting time, nights and room type, fees and cancellation terms need separate confirmation. If you only want the clinic visit, say so and check the quotation to avoid including support you do not need.
QCan I visit Gangnam Smile Eye Clinic alone, and what if I need mobility assistance?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Tell the booking team in advance if you are travelling alone or need help with mobility. Confirm the support you need with the clinic, including an escort home after surgery, help moving around the clinic or wheelchair access. Do not assume an interpreter or driver also acts as a caregiver; clarify the roles and fees.
QWhat should I do if my flight is delayed or I will be late for my clinic appointment?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Tell your booking contact your revised arrival time as soon as possible. Whether the visit can proceed that day or needs rescheduling depends on the clinic’s schedule and examination preparation; the original arrangements cannot be guaranteed if you are late. Check any transport waiting charges and changes to accommodation or clinic fees for each booking.
QDoes 2DAY LASEK mean I will be fully recovered in two days?+
Applies to Gangnam Smile Eye Clinic · Vision correction · LASEK · Gangnam
‘2DAY’ is the name of a programme described by Gangnam Smile Eye Clinic, not a guarantee of complete recovery or departure two days later. Surface healing, removal of a protective contact lens, stable vision and returning to work can occur at different times. Ask the doctor about your required follow-up and activity restrictions, and plan around those instructions.
QIs vision correction surgery at Gangnam Smile Eye Clinic painless?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Pain and discomfort vary by procedure and person, so a pain-free experience cannot be promised. Ask your doctor about anaesthesia, sensations during the procedure and the plan for managing discomfort afterwards. If you develop severe pain or worsening vision during recovery, seek immediate eye assessment rather than waiting for your scheduled follow-up.
QWhen can I drive or return to computer work after surgery?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Do not drive yourself home on the day of surgery. Ask the doctor when you can resume driving and computer work, taking account of vision, dryness, night glare and recovery. If you drive at night or spend much of your day at a screen, mention this during the examination so recovery can be planned around your needs.
QWhen can I wash my face, wear eye makeup, exercise, swim or use a sauna after surgery?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Follow the activity instructions Gangnam Smile Eye Clinic gives you for your procedure. Ask separately about washing, makeup, exercise, swimming and sauna use, as they may have different restart times. Adjust your travel plans for any medical restrictions and check the change terms for booked activities.
QHow should I manage eye drops or a protective contact lens after surgery?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Confirm the names, instructions and duration of prescribed eye drops, along with the required follow-up at Gangnam Smile Eye Clinic. If you are given a protective contact lens, follow the doctor’s removal instructions; do not remove it yourself or replace it with an ordinary contact lens. If you lose your drops or develop discomfort after using them, contact the clinic rather than changing the medicine or frequency yourself.
QDo I need follow-up appointments after surgery at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Follow-up is needed to check healing and eye health even if you can see well. Before leaving Korea, obtain the required dates, what will be checked and whether follow-up fees are included. Confirm separately with the clinic whether any review can be carried out locally after you return home instead of in Korea.
QCan I consult Gangnam Smile Eye Clinic or obtain prescriptions after returning home?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Before leaving Korea, confirm the follow-up contact, available languages and hours, how to send information and any additional fees. The availability and scope of remote consultations or prescriptions abroad need separate confirmation; messaging does not replace an examination by a local eye doctor. Prepare a surgery summary, test results and medication ingredient names for any care you may need locally.
QWhat should I do if I have severe eye pain or worsening vision after vision correction?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Seek immediate eye assessment; do not wait for your scheduled appointment or a reply from Aurora. Contact Gangnam Smile Eye Clinic promptly, but if it cannot assess you quickly, use an urgent eye service or emergency department where you are. If you need emergency assistance in Korea, call 119; abroad, use local emergency services. Do not drive yourself or add or change eye drops on your own.
QDoes ‘lifetime care’ in the clinic’s brochure mean all future treatment or repeat surgery is free?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
The wording alone does not mean every future visit, additional treatment or repeat surgery is free for life. Ask Gangnam Smile Eye Clinic for written eligibility, duration, included care, excluded costs and how the policy works after you return home. Whether further surgery is possible if your vision changes also requires a separate medical assessment.
QWill vision correction let me live without glasses for the rest of my life?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Surgery at Gangnam Smile Eye Clinic cannot guarantee lifelong vision or freedom from glasses. Residual prescription, later changes in vision, presbyopia or other eye conditions may mean you need glasses or further care. If the result differs from your expectations, obtain a medical assessment and ask separately about the feasibility, risks and cost of additional treatment.
QCan I receive examination results and a surgery summary in English before returning home?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Tell Gangnam Smile Eye Clinic which documents and language you need, and confirm availability, fees and preparation time in advance. To prepare for local follow-up, ask for examination findings, the procedure and date, relevant lens or equipment details, and medication ingredient names. An English website does not mean all records are automatically issued in English.
QWhat should I do if I do not fully understand the surgical explanation or consent form?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
If you do not fully understand the explanation or consent form, do not rush to sign; ask the doctor at Gangnam Smile Eye Clinic to explain again. Arrange the language support you need to understand the reason for surgery, expected benefits and risks, alternatives and costs. You can decide after your questions have been answered, and you may decline or postpone your decision. An interpreter helps communication; the doctor remains responsible for explaining the medical issues and need for surgery.
QWho will receive the personal information or medical records I send for my clinic visit?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
Before sending information, check whether Aurora or the clinic will receive it, for what purpose, and whether it will be passed to another organisation. Do not assume that arranging hotels, transport or an overseas partner requires your full medical record. Submit your own or a family member’s records through the advised channel after confirming the necessary scope and consent process.
QWho should I contact about a concern with clinic care or Aurora’s support?+
Applies to Gangnam Smile Eye Clinic · Gangnam · Hospital common FAQs · Gangnam
For concerns about medical care or surgery, contact Gangnam Smile Eye Clinic at +82-2-553-0210 or gangnamsmile00@gmail.com; the clinic also lists a feedback box by the sixth-floor lift. Its official website states that it will contact you within five business days of receiving feedback; this is not a promise that a refund or dispute will be resolved within that period. For Aurora booking, interpretation or transport support, contact the Aurora channel you used with your appointment date and the help needed. If your vision is worsening or you have severe pain, seek prompt medical assessment rather than waiting for a complaint response.
QWhat risks should I understand before vision correction at Gangnam Smile Eye Clinic?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
Different vision correction procedures have different risks, and freedom from side effects cannot be guaranteed. With laser vision correction, possible problems include dry eye, glare or difficulty seeing at night, residual prescription and loss of vision; with phakic lens implantation, risks include raised eye pressure, cataract, infection and further surgery to adjust the lens position. These are examples, not a complete list; the effects are not necessarily temporary, and their likelihood is not the same for every procedure. After your examination, ask the doctor at Gangnam Smile Eye Clinic about your individual risks, the option of continuing with glasses or contact lenses, and the care and costs involved if a problem develops.
QCould an examination-only visit to Gangnam Smile Eye Clinic affect driving or sightseeing?+
Applies to Gangnam Smile Eye Clinic · Vision correction · Gangnam
If your examination includes drops to dilate your pupils, your vision may be blurry and sensitive to light for a few hours. Do not drive while your vision is affected; arrange a companion or another way to travel, and bring sunglasses to help with glare. Not every examination includes dilation, so ask Gangnam Smile Eye Clinic whether it is planned and how much time to allow. Allow flexibility for driving, screen work and sightseeing immediately afterwards, following the clinic’s advice and how well you can see.