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AURORA · KNOWLEDGE & GUIDANCE

What happens if my visa is refused or the hospital says treatment is unsuitable?

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Aurora · Booking & planning

QWhat happens if my visa is refused or the hospital says treatment is unsuitable?+

Applies to Aurora · Booking & planning

Visa refusal, personal cancellation, clinical unsuitability, and hospital cancellation may have different refund terms. Check required evidence and how testing, booking, and accommodation costs already incurred will be handled. Alternative care requires separate assessment; neither an automatic refund nor placement at another hospital is guaranteed.

00:FAQ016Content checked 2026-10-19FAQ version 9View question ↗