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AURORA · KNOWLEDGE & GUIDANCE

Can Aurora or my family obtain records for me?

Explore public Aurora, medical category, visa, medical incident, hospital, service, product and campaign FAQs.

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Aurora · Medical incidents & disputes

QCan Aurora or my family obtain records for me?+

Applies to Aurora · Medical incidents & disputes

Check the hospital's requirements for patient and representative identity, consent, and authorization. Being family, a travel agency, or a facilitator does not grant access to all records. Specify necessary records and recipients and transfer them securely.

11:DQ29Content checked 2026-10-19FAQ version 3View question ↗