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AURORA · KNOWLEDGE & GUIDANCE

Where can I obtain official help?

Explore public Aurora, medical category, visa, medical incident, hospital, service, product and campaign FAQs.

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Aurora · Medical incidents & disputes

QWhere can I obtain official help?+

Applies to Aurora · Medical incidents & disputes

For clinical care, explanations, or aftercare issues, contact the Korea Medical Dispute Mediation and Arbitration Agency at 1670-2545 or its official website. Medical Korea's information center can advise on foreign-patient difficulties and language channels. For deposits, interpretation, or accommodation contracts, consult the 1372 consumer advisory service. If calls do not connect from overseas, use the organizations' official websites to ask how to access services. Check languages and operating hours individually.

11:DQ53Content checked 2026-10-19FAQ version 3View question ↗