What if the hospital refuses records or provides only some?

Applies to Aurora · Medical incidents & disputes

List the requested and missing records and ask the records office for reasons and a delivery date. Rules prohibit refusal of a patient's request for their own records without justifiable grounds. If unresolved, bring the request history to the local public health center or medical-dispute agency. Preparation and identity checks can cause delays, so delay alone should not immediately be labeled unlawful.