What should family do first if a patient is unconscious or dies after surgery?

Applies to Aurora · Medical incidents & disputes

For unconsciousness or a life-threatening condition, first confirm emergency care and the hospital's current response. Request a hospital contact and interpreter and explanations of condition, events, and documents. After a death, ask about relevant documents and next steps; contact your country's mission if consular assistance is needed. Record access and dispute applications require verification of relationship and authority; family members do not all automatically have identical powers.