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AURORA · KNOWLEDGE & GUIDANCE

Is the hospital or Aurora responsible when something goes wrong?

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Aurora · Medical incidents & disputes

QIs the hospital or Aurora responsible when something goes wrong?+

Applies to Aurora · Medical incidents & disputes

You do not need to determine responsibility before seeking help. Separate clinical care, explanations, and aftercare from booking, interpretation, guidance, and payment issues, and request facts from each organization. Concerns about Aurora's own guidance or support can also be reviewed. Final responsibility depends on the actual contracts, actions, and cause of harm.

11:DQ18Content checked 2026-10-19FAQ version 3View question ↗