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Who should I tell about problems during the service?

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Aurora · About Aurora

QWho should I tell about problems during the service?+

Applies to Aurora · About Aurora

Contact your Aurora representative or official channel with the problem and help needed. Booking, transport, and interpretation issues can be reviewed with the coordinator; clinical issues also require the medical institution. For emergencies, obtain local emergency help without waiting for a reply.

13:AQ56Content checked 2026-10-19FAQ version 3View question ↗